Terms of Service
SKYSCALE — TERMS OF SERVICE
Effective Date: [6/5/2025]
Website: https://skyscale.ai
Business Name: Skyscale
Location: Orange County, California
Contact Email: [email protected]
1. Introduction
Welcome to Skyscale (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our AI-powered services, including AI agents, automations, chatbots, integrations, consulting, and subscription products (collectively, the “Services”).
By using our Services, you agree to these Terms.
If you do not agree, do not use the Services.
2. Eligibility
Our Services are intended only for businesses.
To use the Services, you must:
Be a business or business representative
Be at least 18 years old
Have the authority to enter into binding agreements on behalf of the business
Agree to comply with these Terms
We reserve the right to refuse service at our discretion.
3. Services Provided
Skyscale provides AI-related products and services, which may include:
AI receptionist agents (SMS & Instagram DMs)
AI automation and workflow setup
AI chatbot development
Integration with platforms such as Twilio, GoHighLevel, BuildMyAgent
Business-specific AI systems
One-time builds and monthly subscription services
Ongoing support depending on plan level
We may update, modify, or discontinue certain features at any time.
4. Payment Terms
4.1 Upfront Fees
Some services require a one-time setup fee, due at the time of purchase.
4.2 Subscription Billing
Certain Services operate on a monthly subscription basis.
Subscriptions begin when you sign up and automatically renew each billing period.
4.3 Auto-Renewal
By subscribing, you authorize Skyscale to automatically charge your payment method at the start of each billing cycle.
4.4 Free Trials
Free trials may be provided at our discretion.
If you do not cancel before the trial ends, the paid subscription will begin automatically.
4.5 No Refunds
All sales are final. No refunds are given for any reason, including:
Early cancellation
Partial use of service
Dissatisfaction with AI outputs
Failure to use the service
Chargeback attempts will be treated as a breach of contract.
5. User Responsibilities
Users agree to:
Use the Services legally and ethically
Not engage in harassment, abuse, or harmful content
Not use AI for illegal purposes
Not resell, redistribute, or sublicense Skyscale AI agents
Not reverse-engineer or copy Skyscale prompts, logic, systems, or flows
Review AI-generated messages before sending them to customers
Ensure accuracy of information submitted to the Service
Maintain responsibility for their own business decisions
Clients are fully responsible for all actions and outputs produced by their AI agents.
6. Company Rights
Skyscale reserves the right to:
Suspend or terminate accounts for misuse
Terminate access for non-payment
Modify or discontinue any Service
Enforce usage limits or fair-use policies
Refuse service to anyone violating these Terms
Remove or disable access to harmful or abusive agents
We may update our Services without prior notice.
7. Intellectual Property
7.1 Skyscale IP
All prompts, flows, agent logic, frameworks, processes, AI configurations, and proprietary development created by Skyscale remain the exclusive intellectual property of Skyscale.
Clients receive a non-exclusive license to use the deliverables for their own business only.
Clients may NOT:
Copy
Resell
Redistribute
Claim ownership
Reverse-engineer
Create derivative works
7.2 Client Content
Clients retain ownership of their own business data, branding, and uploaded materials.
8. AI Output Disclaimer
Clients acknowledge that:
AI may produce inaccurate or unexpected results
AI should not be relied upon as a substitute for professional advice
Clients are responsible for reviewing AI-generated messages
Skyscale is not responsible for business decisions made based on AI output
No outcomes, revenue, or results are guaranteed
9. Limitation of Liability
To the fullest extent allowed by law:
Skyscale is not liable for any losses, including but not limited to lost revenue, lost customers, business interruption, or reputational harm.
Skyscale is not liable for any AI errors, inaccuracies, or harmful outputs.
Skyscale is not liable for misuse of the Services by the client or third parties.
Skyscale is not liable for downtime, outages, or third-party platform failures.
Maximum liability is limited to the amount the client paid to Skyscale in the past 30 days.
Some jurisdictions do not allow certain limitations; where prohibited, limitations apply to the maximum extent allowed.
10. Termination
10.1 Client Termination
Clients may cancel subscriptions at any time.
Cancellations do not result in refunds.
10.2 Skyscale Termination
We may terminate service immediately for:
Misuse or abuse
Illegal use
Non-payment
Violation of these Terms
Upon termination, all licenses terminate, and access may be revoked.
11. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
All disputes will be resolved exclusively in California state or federal courts.
12. Changes to These Terms
We may update these Terms periodically.
Updates take effect when posted on skyscale.ai.
Continued use of the Services means you accept the updated Terms.
13. Contact Information
For questions about these Terms:
📧 Email: [email protected]
